Privacy Policy

At Wish Me, accessible from https://wishme.in, we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in compliance with:

  • Information Technology Act, 2000 (India)

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

  • General Data Protection Regulation (GDPR), where applicable

By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

a) Personal Information

We may collect the following personal information when you use our website or place an order:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Order and transaction details

b) Sensitive Personal Data (as per Indian IT Rules)
  • Payment information (processed securely via third-party payment gateways; we do not store card or UPI details)

c) Automatically Collected Information
  • IP address

  • Browser type and device details

  • Pages visited and time spent

  • Cookies and usage data

2. Purpose of Collecting Information

Your information is collected and used for:

  • Processing and delivering orders

  • Customer support and communication

  • Improving website functionality and user experience

  • Sending order updates, offers, or promotional messages (only with consent)

  • Legal compliance and fraud prevention

3. Legal Basis for Processing (GDPR Compliance)

We process personal data based on:

  • Your consent

  • Performance of a contract (order processing)

  • Legal obligations

  • Legitimate business interests, without overriding your rights

4. Cookies Policy

Wish Me uses cookies and similar technologies to:

  • Improve site performance

  • Remember user preferences

  • Analyze traffic and usage patterns

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

Your information may be shared only with:

  • Payment gateway providers

  • Shipping and logistics partners

  • Analytics and IT service providers

All third parties are required to maintain confidentiality and comply with applicable data protection laws.

6. Data Storage & Security

We follow reasonable security practices as mandated under Indian IT laws, including:

  • Secure servers

  • Restricted access to personal data

  • SSL encryption

Despite our best efforts, no electronic transmission or storage method is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill business and legal purposes

  • Comply with statutory requirements

Once no longer required, data is securely deleted or anonymized.

8. User Rights (India & GDPR)

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Withdraw consent at any time

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications

To exercise these rights, please contact us via the details provided on our website.

9. Children’s Privacy

Wish Me does not knowingly collect personal data from children under the age of 13 years. If such data is discovered, it will be deleted immediately.

10. International Data Transfers

If data is transferred outside India, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR and Indian data protection requirements.

11. Changes to This Privacy Policy

Wish Me reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

12. Contact Information

For questions, concerns, or data requests related to this Privacy Policy, please contact us through the contact details available on:

Email: info@wishme.in
Website Name: Wish Me